Community Choice Credit Union in 2710 South Ankeny Boulevard

Customer Reviews about Community Choice Credit Union:

• ★ ★ ★ ★ ☆
  Cashed a check , no problems banker was nice.
  By Doug Tobin, December 11, 2016
• ★ ☆ ☆ ☆ ☆
  Horrible experience. After bringing in a check that one of my clients had accidentally filled out to my business name rather than as a personal check I was told that this was not allowed and that the bank would not deposit my check for me unless I got it reissued with my name on it. I understand the tellers doing their jobs and enforcing policy but when I offered to prove that I was my business by any means (the manager looking it up, my business cards, calling the phone number, looking up a previous check that they had deposited with the same business name on it) the manager Bill promptly called me a liar and accused me of having created a fake website and business persona just so I could deposit a $60.00 check. None of the employees or the manager offered me any immediate solution to my problem other than for me to leave and get the check changed. This also happened in the lobby so not only was I called a liar by the manager it was done out in the open so I could be embarrassed about it as well. I understand that I may have been in the wrong initially by having a check with my business name on it instead of my personal name but I had previously deposited a check with my business name on it into my personal account so I know it is possible to do so, the manager and employees just decided to enforce the policy over provide a quality customer experience. Now I have to go tell my client that my bank refused to deposit their check and needs a new one written out. How's that for forced negative publicity.
  By Matt Vola, October 30, 2016

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About Community Choice Credit Union in Ankeny