Ankeny City Public Utilities in 220 West 1st Street

Customer Reviews about Ankeny City Public Utilities:

• ★ ★ ★ ☆ ☆
  The Ankeny City Public Utilities will get you what you need, but don't expect overtly friendly service while they do it. I walked in today to begin service for the house my husband and I just purchased. It was a little overwhelming to figure out which section I needed because the Parks + Rec, Utilities, and a third division (Planning & Building, perhaps?) are all in the same building. The Utilities secretary handed me a form and seemed irritated when I asked if we needed to pay a deposit or do anything else to take over the bills. When I went over to the main counter, the Parks + Rec lady took a 5 minute phone call as soon as I approached her. At least she smiled at me when she got off the phone! No one else in the building smiled at me while I was there. When I asked the third secretary about sustainable initiatives in Ankeny, she called a man from the back to answer my questions. He answered my questions, but kind of gave me the impression that what I was asking about wasn't that important. There were also other elderly people in the building while I was there that seemed they had to wait quite a while to be helped by someone from the back.
  By Elizabeth Dentlinger, December 12, 2016

Photo gallery of Ankeny City Public Utilities

About Ankeny City Public Utilities in Ankeny